Preconference
Day One
Day Two
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Preconference
Wednesday, May 9, 2001
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10:30 a.m. - 12:00 noon |
Preconference E-Healthcare Legal Issues Workshop
Thomas Jeffry
Partner
Davis, Wright Tremaine
San Francisco, CA
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1:00 - 5:00 p.m. |
Technology & Internet Company Workshops
Springs Salon H
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1:00 - 1:45 p.m. |
How to apply internet-based customer support to your Telehealth call center for increased consumer satisfaction and productivity.
David Filwood
Senior Contact Center Consultant
Sideware Systems, Inc
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2:00 - 2:45 p.m. |
Managing Medical Complexity: The next innovation in patient-centered care.
Dr. Jeffery Gruen, MD, MBA
Chief Medical Officer
PersonalPath Systems
Franklin Health
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3:00 - 3:45 p.m. |
Evidence-Based Disease Management
Gray Ellrodt, MD
Chief Medical Officer
EBM Solutions
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4:00 - 4:45 p.m. |
SeniorLogix: A New Approach
Susan Riley-Earl
AirLogix
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